Return & Refund Policy

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If you are not entirely satisfied with your purchase, We’re here to help.


Our Refund and Returns policy last for 7 days. If 7 days have passed since the Product is delivered, We can’t offer you a Refund or Exchange.

To be eligible for a Return, Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To Initiate your Return, We require a receipt or proof of purchase.

Once the Product is Shipped and Installed Successfully. Return of the product won’t be accepted. If in case, any manufacturing defect is detected. The product will be Replaced or Repaired free of Cost.


Once your return is Received and Inspected, We will send you an Email or Contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


We only replace items if they are Manufactured defective or Damaged. If you need to exchange it for the same item, send us an email at and send your item to: Shop 4, Karoon Hotel Building, Yousuf Baker Road, Naif, Deira-Dubai, UAE. P.O. BOX: 376927

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Shipping Returns

To return your item, you should mail your product to: Shop 4, Karoon Hotel Building, Yousuf Baker Road, Naif, Deira-Dubai, UAE. P.O. BOX: 376927

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

Mail us at for questions related to refunds and returns.